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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Detect Arizona

September 30, 2024

5  out of  5
rating by Detect Arizona
"Sabrina knows just about anything and everything that happens within an Insurance Company. She is one of very few people nowadays that will meet with you in person and listen and understand your needs and what your trying to accomplish, but at the same time using her expertise to suggest things to try and focus on the bigger picture to get the best prices and save you the most money she can. If we had any questions or concerns we could contact her and she would take care of our needs. She really cares about her customers and when you work with her it's like you are working with Family. Her whole staff at her Office will always be there for you too."
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Googleaccnt Ln

August 23, 2024

5  out of  5
rating by Googleaccnt Ln
"Thank you for taking care of my auto and home insurance! The service is always amazing !"
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theresa j Marson

August 21, 2024

5  out of  5
rating by theresa j Marson
"Sabrina Deitchler of State Farm insurance in Tucson, AZ is the BEST agent I have ever had. I have been through all the insurance companies. Sabrina actually cares about her clients and exceeds expectations of what you would think an insurance agent is capable of. She treats her clients as she would her own family. In fact, she makes her clients HER FAMILY. She helps to guide you and support you in times, which I hope does not happen to you, that you need someone that knows the business, has empathy, and will protect you. I say I hope you never have to ask her for assistance because I wish no harm on anyone. If insurance is needed, something bad has happened. I wish that on no one. I will tell you this, if you do need an agent, advocate, friend, family…. Your choice should be Sabrina Deitchler and her team. There, REALLY, are true angels that walk among us in time of need….. she and her team are proof of those angels. I have referred my friends to her and they have nothing but wonderful things to say. If I ever leave Tucson, AZ…. I hope Sabrina will still be able to be my agent. I know she will always be my friend and family wherever I am.There are still good people in the world….. Sabrina and her team prove that there are."
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Coach Collin

April 12, 2024

5  out of  5
rating by Coach Collin
"Always Fabulous!"
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Linda Morgan

February 28, 2024

5  out of  5
rating by Linda Morgan
"Nicest people! Great staff. Love Dorina. She is always there to help, no matter what! It's nice to have someone in your corner when you need it!"
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Robin Kearney

February 18, 2024

5  out of  5
rating by Robin Kearney
"Sabrina is the best!!! So easy to work with. She goes the extra mile, makes everything understandable and is extremely pleasant!! I highly recommend Sabrina for your insurance needs."
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mark olguin

November 16, 2023

5  out of  5
rating by mark olguin
"Sabrina has a wonderful personality and is very customer service oriented. She truly does care about her customers."
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Jan Walters

November 10, 2023

5  out of  5
rating by Jan Walters
"Sabrina and her staff helped me so much in a very difficult time. They all were kind and understanding. Sabrina sat down with me and worked through my policy so I could continue my coverage. I highly recommend Sabrina as an insurance agent."
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iAm

September 5, 2023

5  out of  5
rating by iAm
"Balance & Options"
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Jon Austen

August 29, 2023

5  out of  5
rating by Jon Austen
"Sabrina was extremely helpful in working with my elderly mother. I truly appreciate the time and care that she has shown my family."
We responded:
"Thank you Jon! "
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Debra Flores

September 7, 2022

5  out of  5
rating by Debra Flores
"I've been with this agency for many years. Don't know where I'd be without them! They helped me get my Life insurance going for my entire family.😊🙏"
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John Lang

June 17, 2022

5  out of  5
rating by John Lang
"Worked with Sabrina's office directly on a policy. I found them to be professional, and very responsive. Would highly recommend this office!"
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Tammy Simmons

May 14, 2022

5  out of  5
rating by Tammy Simmons
"I've had State Farm in the past. They're by far the most. , For all your insurance needs. Every step every day , State Farm is there 24/7 . Thank you for the years of Service and happiness in knowing you got me covered."
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Alex Corrales

May 28, 2021

5  out of  5
rating by Alex Corrales
"My husband and I have been insured with Sabrina for quite some time now. I have nothing but great things to say! She takes the time to explain every detail of our policies to ensure we have all the coverage we need. The women in her office, Tiffany & Dorina, are just as knowledgeable and incredibly helpful as well! Needless to say, I would recommend Sabrina to everyone. We will definitely be long time customers."
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Martin Elsner

May 28, 2021

5  out of  5
rating by Martin Elsner
"I just wanted to share the outstanding service we received from Sabrina and her staff on a recent trip to Tucson. She was instrumental in assisting us in handling our affairs and policy. We would highly recommend Sabrina for anyone needing a hands on insurance professional to help with their needs! Kudos, Sabrina! Thanks for all your help! Martin and Marie Elsner Elsner and Associates, Inc."
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sam munyaga

May 27, 2021

5  out of  5
rating by sam munyaga
"great online customer service"
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Rich

May 26, 2021

5  out of  5
rating by Rich
"I LOVED this agency! I have NEVER had an agent like Sabrina. She actually called to arrange a meeting so she could know her clients 1 on 1. Now that I moved to AR, I had to move to a new insurance company and that really makes me sad as Sabrina Deitchler is AMAZING!!! Yes, go to her!"
We responded:
"Thanks for your review Richie!!"
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Savian Wadsworth

May 25, 2021

5  out of  5
rating by Savian Wadsworth
"Sabrina is a highly reliable worker. My wife and I have car insurance through her and when I got into a wreck she showed up to the crash late at night as soon as I called to report the incident. I’m very happy to have my auto and life policies through her business because I know when something goes wrong she’ll always show up to take care of the matter personally."
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rachel Brown

May 18, 2021

5  out of  5
rating by rachel Brown
"I’ve been a customer for quite some time. When I had to file a claim (not my first) Sabrina and the girls were amazing. Sabrina is attentive, treating me as if my claim is the only claim she’s handling. She went over and beyond for me offering me an assistance she can. Getting into an accident can be a horrible experience but working with Sabrina and her team made it go smoothly, get my vehicle back running quickly and most importantly she took the time to understand my needs and met them. I’m grateful I found an awesome agency."
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Araceli Loss

May 14, 2021

1  out of  5
rating by Araceli Loss
"I was a customer next door to this state farm. They had very Loud music playing, singing, and crying over a breakup I could hear everything other than my business at hand. The lady that was attending me was having to talk other all that to explain my contract. Something needs to be done about that."
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Mark Lugo-Gomez

January 31, 2021

5  out of  5
rating by Mark Lugo-Gomez
"My experience was and has been amazing. Quality staff and very professional. Definately an agent worthy of your business!"
We responded:
"Thank you for the great review Mark! I look forward to working with you in the future."
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Paul South

June 30, 2020

5  out of  5
rating by Paul South
"Awesome owner and staff here. Super helpful always looking out for your best interest. Thanks to all of them! Been working with Tiffany directly for a long time. Nice, motivated and a great personality. Sabrina/Owner is totally awesome also. Cares about staff and customers."
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Alan Tower

May 20, 2020

1  out of  5
rating by Alan Tower
"I had an appointment this morning, eager to see if State Farm was the same wonderful operation I dealt with years prior. My appointment with Ms. Deitchler was as follows: I arrived on time. I was the only customer in the office, none of the staff were wearing masks. The support staff were at least reaching to find masks when they saw me wearing mine. I'm obviously not young. Over 65, white hair. Ms Deitchler did not have on a mask and was about to shake hands and invite me to sit in a chair much closer than 6'. I declined both, and told her if she didn't wear a mask that our appointment was over. She did not apologize for not having one on, in fact, she did not put on a mask while I was present and she became defensive, stating she had a right to her "opinions" about this. After asking 3 times without an appropriate result, I left. Let me be clear. Covid-19 does not care about her opinions. This is a simple matter of safety. If she wants to offer herself up as a host organism, more power to her. I will stay out of her office. I encourage anyone else concerned about their Covid exposure to do likewise. Most companies, certainly large and respected companies, have educated their crew. They have policies and procedures to minimize risk. I feel really safe buying paint at Dunn Edwards, hardware at Grainger, etc. If she wants to copy our President and refuse masks when they are a matter of public health, that's her legal right. His behavior and failure to act appropriately and timely has cost many lives. Her behavior might cost only a few, if she's really lucky, none. But, it is high risk. I don't cross the street with my eyes closed. I get my medical advice from doctors and scientists. I don't buy insurance at this office."
We responded:
"I would like to begin by stating State Farm has extended an amazing amount of sensitivity training, client outreach, and other ways to help us as agents prepare for the issues surrounding the handling of COVID-19, however this experience in my office had nothing to do with COVID-19 and our preparedness for it. Our staff is well prepared with masks for ourselves and our customers who come in unprepared. We use masks with all face to face customer interactions, but I do not require my staff to wear restrictive masks 8 hours a day while they are in their own private desk areas. Our desks are wiped down after every customer visit, and hand sanitizer is open and available for everyone to use. My first introduction to Alan Tower was a phone conversation before his appointment between him and a member of my staff. He spent a considerable amount of time spewing offensive hateful political rhetoric which had nothing to do with the products and services we provide. He walked into my office and was greeted by a member of my staff in the lobby area. My staff member was indeed wearing her mask as verified by my security cameras. He was walked back to my office as I was preparing my desk for his appointment and I was not yet wearing my mask as I do not normally wear a mask while I am alone in my personal space such as my private office, car and home. Out of habit I naturally extended my hand as a friendly gesture and quickly pulled back when I recognized his level of sensitivity to the matter. He raised his voice at me and demanded I put on my mask. I complied with his request and as I was adjusting the mask to my face he raised his voice again and proceeded to insult and belittle me in my office. His level of anger, disrespect and extreme intolerance for human nature led me to believe this would not be a friendly and healthy working relationship and I knew the appointment would be over. My office will always strive to provide a safe, caring, and tolerant environment for all of our customers. We recognize personalities and preferences do not always match up perfectly and wish Mr. Tower well."
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Corsair Leyva

May 6, 2020

5  out of  5
rating by Corsair Leyva
"You’d be hard pressed to find a more knowledgeable, passionate, caring individual, let alone state farm agent. Sabrina has been mine and my dad’s agent for years and has handled multiple claims for me and my family throughout the years! Don’t believe me? Let Sabrina show you what it means to be part of the State Farm Family!"
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ryINtuc

January 24, 2020

5  out of  5
rating by ryINtuc
"Sabrina and her staff are 100%, hands-down THE BEST! Their superior customer care has earned my loyalty for as long as they are in businesss. i I"